EVERYTHING YOU NEED TO KNOW.
Frequently Asked Questions
Location & Neighborhood
The Residences at Hanna in Cleveland is conveniently located with easy access to local freeways, and the RTA Healthline can be accessed right onsite for easy access to public transportation.
Heinen’s grocery store, CVS pharmacy and more restaurants, shopping and entertainment are all within walking distance from home!
Floor Plans & Features
The Residences at Hanna in Cleveland offer luxury 1-bedroom and 2-bedroom suites.
525-1,400 Sq. Ft. suites available.
Yes, The Residences at Hanna in Cleveland offers fully furnished Corporate Housing for stays of 30 days or more and provides each resident with an inviting "home away from home.” Our tastefully furnished corporate housing features comfortable and convenient amenities, offering comfort, style, and all the conveniences of home. Only cats are accepted with our short-term rentals. Visit our corporate housing page here.
Yes, Corporate Housing is offered at a minimum lease term of 30 days. Rates include light weekly housekeeping, all utilities, fiber internet, Sling TV, and a fitness center membership. Gated lot parking and attached garage parking is available - please contact us for pricing. Standard leases are 12-months with short-term options at the time of renewal (upcharge applies). Visit our corporate housing page for more information here.
All luxury suites at The Residences at Hanna in Cleveland have expansive windows throughout, large dine-in kitchens, granite countertops in kitchen and bathrooms, new LVT hard surface flooring, carpeted bedrooms, Energy Star stainless steel appliances, central heating and AC, in-suite washer and dryer, and is wired for high-speed internet and cable. Most suites have skyline or Lake Erie views.
Yes, The Residences at Hanna in Cleveland have a full-size stackable washer and dryer in each suite.
Amenities & Community Spaces
Yes, The Residences at Hanna in Cleveland has convenient on-site parking available.
The Residences at Hanna in Cleveland offers a fitness center, on-site restaurant, market and Starbucks, within walking distance to public square park and top dining and entertainment.
All K&D communities downtown have security programs and a partnership with Downtown Cleveland, Inc. Safety Ambassadors.
Yes, our residential floors have controlled access.
There are security cameras on-site as well as a security guard over night.
Maintenance & Services
Maintenance service requests should be submitted online through your Resident Portal account – log in here. If you need assistance, please call or visit the Leasing Office and we will be happy to assist.
Yes, The Residences at Hanna in Cleveland has 24-hour emergency maintenance available – log into your Resident Portal online, or refer to the magnet on your refrigerator that lists the important phone numbers for the property.
Yes, you can pay your rent for The Residences at Hanna in Cleveland online through the Resident Portal here.
Yes - our knowledgeable, dedicated, onsite property management and maintenance teams are always available to assist.
Only trash is included in the rent. All other utilities are the responsibility of the resident(s).
Utilities are submetered and included in the resident ledger along with rental charges, accessible through the Resident Portal.
Leasing Requirements & Policies
Click here to apply online, call us at [844-526-3448], or visit us in-person during office hours [Monday-Friday: 9:00AM-5:30PM, Saturday: 10:00AM-2:00PM, Sunday: Closed] at 1401 Prospect Ave, Cleveland OH 44115.
The Residences at Hanna in Cleveland offers 12-month leases, with short-term options after initial 12-month lease term is completed (conditions and upcharges apply), and short term corporate rentals with a 30- day minimum.
Are rent specials or promotions available? Visit the floor plans page to see current move-in specials!
We have partnered with select local businesses as part of our Preferred Employer Program. If you are an employee of one of these companies, you are eligible for enhanced specials and additional benefits to help you afford a home in any of our downtown or suburban communities. Visit https://www.kandd.com/preferredemployer.aspx or contact us at [844-526-3448] for more information. We also offer senior and military discounts.
Yes, The Residences at Hanna in Cleveland allows a maximum of two cats per suite, and must be spayed or neutered. No dogs.
Yes, $20 per cat, per month, and a non-refundable $300 deposit per cat.
To move in, a resident must pay the application fee(s) (non-refundable), a $250 hold fee (applied towards security deposit balance at move-in, a Security Deposit and payment for the days remaining in the month they move in.
Yes, renter’s insurance is required. You may choose to use any coverage provider you prefer, but residents at all K&D properties are pre-qualified for renter’s insurance through Resident Shield. This coverage helps protect your personal belongings in the event of fire, water damage, or theft, as K&D does not insure personal property. To learn more or enroll, please call (800) 566-1186 to speak with a customer service representative or visit www.ResidentShield.com.
Didn't find an answer?
Our team is always ready to answer your questions.